General Questions
Here are some more answers to general queries.
If you can't find what you're looking for, please don't hesitate to ask us a question via our Live chat function or via email.
Pro / High Level EZGains Product Users
James Teagle, Will Grace, Ben Goodfellow, Jack Shayler,Will Draper, Oliver Bater, Neil Eddy, Hugo Figueiredo, Luc Gabison, Donald Brooks, Jamie Wilkenson, Marianne Carpenter, Danielle Fauteux, Nikita Paskiewiez, Sam Woedley, Ben Goodfellow, Tom Evans, Tom Davies, Chris Beckmans,Lukas Stahi, Adam Dart, Nat Lawrence, Tommy Blake, Phoebe Barker, Ben Redman, Iron Brothers, David Halliday, Jack Hindle, Laura Davis,Fraser Minnicam, Grant Johnson,Jonathan Sanchez,Jon Paladini, Giles Heaman, Yiannis Christodoulou, Max Buchanan, James Saxby, Suzanne Brummel, Liam Lloyd. Alex Pickering, Owen James, Josh Landman, Will Cowen, Marijn Sourbron, Tom Sargent, Sam Glover, Johhanns Hemelrijk Roz Mcginty, Fran Smith, Gemma Freeman, Will Munday, Maddison Shaddick, Volker Voit, Iron Brothers, Adan Dart, Liesbeth VerbiestJames Owen loads more !!
IRONMAN/ETU/ITU/World Triathlon RULES Chainring Guard & Derailleur Guard EZDisc
Just to confirm that, since the new rules have come into force 2024 we have had no issues with:
EZDisc 10-15 Watts saving. The Chainring Guard 3-5
Watts saving and Front derailleur guard 2-5.8 Watts saving.
We have not received any
negative feedback from any athletes competing and no issues with the officials across Ironman/ITU/ETU/BTF /Word of Triathlon races.
We have been in talks with the head
official at Ironman and he does not have an issue with the chainring guard and EZDisc.
The front derailleur guard has also been given the clear at Ironman Frankfurt - Ironman Vinfast World Champoinships by the head official, and been used by a number of professional athletes at Ironman Races. This has also been the case at other governing bodies at other sanctioned races.
All the above products have been used by professionals and amateur's with NO issues from officials.
EZGains products ISO accreditations and have already
been on the market prior to new rules and are deemed as a safe product and
commercially available from a reputable company.
The discussion I had with the head official, lead me to
believe they are trying to eradicate unsafe home-made products and unsafe
cheaply made products by non ISO accredited companies please see…
(g) All
aspects of the bicycle must be safe to the rider and to other athletes in the
Race. Minimum safety standards include, but are not limited to, meeting or
exceeding the standards of a reputable safety standards organization (such as
CPSC, ISO, or other equally reputable safety standards organizations)
Why EZ Disc & not a competitor?
- EZ Disc super lite can weight from 400g to 600g depending on size its imperative to keep the material solid. This helps the wheel turn into a disc wheel...structure and Aero wise both are important parts to create the disc wheel performance.
- EZ Disc: Wind Tunnel Tested 3 times at the number one wind tunnel in the world (Silverstone Sports Engineering Hub).
- As Fast as a Disc wheel.
- Robust, Stronger than Carbon (can be used in training in all conditions).
- As light as most carbon disc wheels.
- Removable on the day if needed.
- ISO accredited manufacture (Safely fixed crashing is a terrible experience).
- Legal to use in races including Ironman as the equipment is ISO accredited unlike most competitors.
- Cost effective solution to a Disc wheel and converts your wheel into a disc saving hundreds on a disc wheel.
- The EZDisc is shaped to the wheel giving you the perfect fit and uses a mixture of fittings to ensure your safety unlike most competitors, that do not abide by most safety regulations.
- 5 Year Guarantee (we are this confident your EZDisc will not fail, we offer this guarantee for an exchange if your current EZDisc has failed.
- Thousands invested into patent protection to ensure the exact designs are protected and not copied, as we have the recipe for the perfect fit your wheel.
- UK made EZ Gains re-invests into the community through charity events.
- The EZDisc and other items used are UK based and supports local businesses.
- EZ Gains supports professional athletes and amateurs in the quest to fulfil their goals with the extra gains without the cost.
- EZ Gains support youth athletes and have the athlete’s interests at heart.
Why EZDisc and not Disc Wheel
Do not go for a cheap disc wheel as they have cheap hubs we tested this at Silverstone Sports Engineering Hub on the "rolling resistance machine" you are far better of using a good quality wheel and adding an EZDisc. We tested against the top end disc wheels on the market and ours performed the same . You also do not have to buy two wheels and you can take the EZDisc off on race day if needed and not have to carry two wheels abroad. Apart from saving £1,000s it also is a lot more robust and not prone to damage so can be used in all weather and training rides. We have over 6,000 EZDisc customers and its being used buy over 40 professionals one of the Pro"s is James Teagle who would not use our EZDisc unless it compared to his Disc wheel which it did. Our aero data:https://ezgains.co.uk/pages/the-science everything else is opinions all the hard data and facts are free for anyone to seen. Thanks 🏆
Fast or Slow - How much time can I save with my EZ Gains products ?
All of the products have been tested at Silverstone Sports Engineering Hub, please see link to science page https://ezgains.co.uk/pages/the-science.
EZ Gains Rear Wheel Disc Cover - Aero Chainring Cover - Aero Front Derailleur Guard.
EZGains have validated that an EZDisc on a “standard” rear wheel can save you 2-3 minutes over a 90k ride. https://ezgains.co.uk/collections/disc-covers
There are now over 6,000 EZ Riders now benefitting from our products.
EZ Gains also manufactures the Carbon Aero Chainring Cover. Save around 50-60 seconds (3-5 Watts) over 90k and has been fully aero tested at Silverstone too. https://ezgains.co.uk/products/ez-aero-chainring-cover-1
Save even more with - EZ Aero Front Derailleur Guard
Smooth the airflow of your front derailleur and save a massive (2-5.8 Watts) across 30-50 kph 55 -70seconds. https://ezgains.co.uk/products/ez-aero-front-derailleur-guard-save-2-6-watts
Aero Calf guards 5.5 Watts 55 seconds. https://ezgains.co.uk/products/ez-gains-velotoze-aero-compression-calf-guards
Toe covers 30 seconds. https://ezgains.co.uk/products/ez-aero-toe-covers
https://ezgains.co.uk/collections/all-products/products/ez-aero-skewer-2-watts-saving
Loads more check out our site.
"Gains without the Cost"
What bikes/ bike wheels are the disc covers compatible with?
The disc covers are compatible with the majority of road and time trial recumbent handcycle single speed track bikes with 406 650 – 700c wheels.
Hilly - Wind - Speed
1) You will go faster using an EZ Disc regardless of speed as long as you cycle over 25kph. As an example, if you cycle 56 miles at 25kph an EZ Disc will save more time than someone cycling 56 miles at 40kph.
2) It’s faster to use an EZ Disc on a hilly Triathlon, Time Trial course then a deep section wheel and has been proven on many occasions. This is why you will rarely see a high level athlete not using a Disc or an EZ Disc, even on courses such as Lanzarote and Nice.
3) EZ Disc adds to the structure of your wheel giving you more stability, and also adds to your bike handling ability.
4) In windy conditions an EZ Disc does not feel any worse to control then a deep section wheel. In fact, the reports show that it adds stability of the bike @that.tri.guy and many others have reported this. "Parcour Wheels" in windy conditions and a disc wheel are more stable than a deep section wheel. https://youtu.be/jbK6fW5F6X0?si=QgsxyJsZLZyKWrmX
5) The difference between a disc wheel and an EZ Disc is nothing on watt savings and speed..... Using a cheap disc wheel with a cheap hub or an old disc wheel, will be slower than using an EZ Disc with a wheel and decent hub.
6) Very easy to install and very robust unlike a disc wheel.
7) EZ Discs are legal for Cycling Time Trials and Triathlon.
The facts are there is no other ISO accredited "I brought this up as Ironman regulations quote about equipment being ISO accredited, or similar manufactures safety standard" x 3 Aero tested, Patent Protected, 5 year guarantee, safety tested, and Ironman approved disc wheel covers on the market. If your saving £1,000s why not get the best in the cost effective solutions available, the last thing you want is to have an accident on your bike.
Measure my rim depth
Please measure the full depth of the rim, this is from the top to the bottom excluding the tyre, towards the centre of the wheel were it meets the spokes, includes the brake track.
Measure the rim not including the tyre this is the top to the spoke.
Wheel size 700c or 650b/c
The 650B is mainly for extra small bikes like the Canyon Speedmax and any bike larger then this are 700c.
The 700c is around 622mm in diameter. "not including the trye and to the edge of the rim to rim.
650B (585mm) being 18mm larger in diameter than 650C (571mm)
What's the difference between the EZDisc and EZDisc SL?
This product has been wind tunnel tested at (Silverstone Sports Engineering Hub) and is as fast as a top end disc wheel. The EZDisc has all the aero benefits of the EZDisc SL its just 1/3 heavier on average around 200g. - please see science page
Would I need to take the disc cover off?
Some people would suggest to remove a disc wheel or disc covers in windy conditions, however the wind actually increases the effect of the disc and therefore your speed. So we would say, never take it off and practice in the wind.
In windy conditions an EZ Disc does not feel any worse to control then a deep section wheel. In fact the reports I have had back, again say this has added to the stability of the bike @that.tri.guy and many others have reported this.
Why do I need rim tape?
Rim tape (electrical tape) can be put between where you wheel meets the disc cover. This helps to protect from any marks being formed due to the friction between the wheel and disc cover.
Simply put a pencil line around the disc on the wheel and overlap your rim tape (electrical tape) on this line.
Please look at instructions
https://ezgains.co.uk/pages/ez-gains-fitting-instructions-for-rimtape-and-binding-screw-covers
What happens if the disc does not fit or I am not satisfied?
Please contact us, we'll help.
Should I use tape dots on the binding screws?
Returns
What length binding screws do I need? and what if I have the wrong length?
What tools are needed to install?
EZDisc "disc brake on rim brake"
Can’t find the question or answer you’re looking for?
Please email sales@ezgains.co.uk
What's app: 00443333355214 - +447378827281
Instagram / Facebook
Information
Designed and manufactured in the UK
EZ Disc / Aero Chainring Cover / Front Derailleur Guard
Patent Allowed No. 22201569.5 Disc Wheel Cover
Patent Allowed No. 2618645 Chainring Cover
Patent Pending No. 2114787.1
Patent Pending No. 2311078.6
UK Trade Mark No.UK00004000349
UK Trade Mark No. UK00003553177
UK Trade Mark No.UK00003985971
Payment methods
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Should I use tape around the edge of the disc cover?
This is not strictly needed but is believed may give you an extra marginal gain.
You can use the rim tape around the wheel to protect it, or you can use the electric tape and use the rim tape supplied for the outside.
An easy way to apply the rim tape or electrical tape is place the EZ Cover on the wheel in a central position and draw round this with a pencil and then overlap this line with the tape or rim tape by about 3-5mm to protect the wheel.
https://ezgains.co.uk/pages/ez-gains-fitting-instructions-for-rimtape-and-binding-screw-covers
Should I use tape dots on the binding screws?
Again, this is not strictly needed but is believed may give you an extra marginal gain, but can help hold your screws in place - please look at fitting instructions.
https://ezgains.co.uk/pages/ez-gains-fitting-instructions-for-rimtape-and-binding-screw-covers
What length binding screws do I need? and what if I have the wrong length?
The binding screws should pinch the disc tight against the wheel, but not pull the disc in.
If you feel you could use a shorter or longer binding screw, please contact me and I will send some out.
What tools are needed to install?
Chain whip and a cassette remover only. If you have a wheel with disc brakes, you will also need to remove the disc calliper which is usually removed using a cassette remover.
Please refer to our detailed Fitting Instructions for each of our products via the top menu.
EZDisc "disc brake on rim brake"
The rim brake version will not work on a disc brake, this is because a disc brake wheel is shaped different due to the brake calliper. There is a small chance the disc brake version will work on some rim brakes.
Shipping
Below are some common questions about shipping, returns, and exchanges
Shipping Times
UK 2-3 Working Days (Duties Paid)
USA 3-5 Working Days (Duties Paid)
EU 7-10 Working Days (Duties Paid)
Rest of World 7-10 Days(Duties Paid)
EU 5-7 Working Days (No Duties Paid)
Rest of World 7-10 Days(No Duties Paid)
Please note duties not paid might delay at customs, please check for emails from them with any import fee's.
Possible next day on Uk and three days US contact via what's app or text +443333355214 sales@ezgains.co.uk
EU Shipping - Duties Paid Option / Not Paid
EU Shipping - Duties Paid Option available at checkout:
At checkout you will be offered two options.
1. Standard Shipping "This means you might be charged duties & tax but no shipping".
2. Tax & Duties & Shipping Included "this means you will have no fees to pay including shipping"
Duties paid option only available for orders above £50
Austria Belgium ,
Bulgria, Canada,Croatia,Cyprus,
Czechia,Denmark,Estonia,Finland,France
Germany,Greece,Hungary,Ireland,Israel
Italy ,Jordan,Latvia,Lithuania
Luxembourg,Netherlands,
,Poland,Portugal Romania
,Slovakia
Slovenia ,Spain ,Sweden
Not including Canary Islands and Malta
Duties Not Paid:
"You will possibly have to pay your countries duties on this parcel at your countries rate, sometimes the parcels pass through CUSTOMS with no payment TAKEN.
Please see below a link to calculate possible import duties.
HS CODE IS: 950691
https://www.simplyduty.com/import-calculator/
TAX & DUTIES INCLUDED Countries where taxes are included in the price.
EZGains pays your customs tax and duties, this is included in your price.
ALL TAX & DUTIES PAID to below countries:
United States
United Kingdom
Australia
Canada CA
Jordan JO
Kuwait KW
New Zealand
Oman OM
Qatar QA
Saudi Arabia
Singapore
UAE AE
5 Year Guarantee
The EZ Disc, Aero Chainring Guard and Front Derailleur Guard all come with a 5 year guarantee - warrants to the original end user customer of it's Products that its products are free from defects in material and workmanship. Supplier warrants to the original end user of its Products that Products that are damaged during use will be replaced. Supplier will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by Supplier on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. If Supplier is unable to repair or replace the product, it will refund the current value of the product at the time the warranty claim is made. This limited lifetime warranty does not cover any damage to any Product that results from improper installation, abuse, misuse, natural disaster, abnormal mechanical or environmental conditions, repair, or modification. This limited lifetime warranty does not apply to improper installations of Products that result in peeling or bubbling of Products. This limited lifetime warranty does not apply to any Products on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to applicable law. This limited lifetime warranty covers only repair, replacement or refund for defective Products or for Products that are damaged during use. Supplier is not liable for, and does not cover under warranty, any costs associated with removing or installing Supplier’s Products. Licensee/Reseller shall obtain Proof of purchase from the original end user in order to request warranty service. Licensee/Reseller shall have no claim for warranty service without Proof of Purchase from the original end user. Supplier reserves the right to change the terms of the limited lifetime warranty at any time and without prior notice.
Orders
Below are some of are common questions about orders
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, You’ll also need the receipt or proof of purchase.
Summary
Returns accepted for 14 days
Customer provides return shipping
20% restocking fee for marked stock.
To start a return, you can contact us at sales@ezgains.co.uk we will then supply you with a returns form, please fill this out and return via email. If your return is accepted, you are responsible for posting back to us and EZ Gains receiving your returned item. If posting from abroad please make sure its noted that it is a returned item to avoid import taxes. EZ Gains has lists of wheels and crank makes and models etc so we know in most cases what items fit your items, in some cases we may supply you with a larger disc wheel cover based on the make of your wheel for best fitting.
If you have ordered from aboard and you decided to return the item, unfortunately if you are in the EU or the 40 countries were taxes are paid by EZGains we cannot claim this back from your countries taxing system, this is a 21% tax 3% customs duties that will need to be deducted from your return also the shipping cost from our end. USA will not be subject for a tax deduction on return just the shipping cost will be deducted.
Customs Fees - Duties Not Paid selected at checkout for Europe.
If the customer selects duties not paid at checkout and are then charged customs fees, but then the customer rejects the payment of the fees, the items will be sent back to EZ Gains Ltd by customs. EZ Gains Ltd will be charged for this so the return fee to us will be taken out of any refund made to the customer due to the customer selecting duties not paid at checkout. Please note your original shipping costs are also non-refundable as the items would have been sent out and shipping paid.
EZ Gains Ltd, 1a Pembroke Ave, Waterbeach, Cambridge CB25 9QP
You can always contact us for any return question at sales@ezgains.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable item
Damaged used goods
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Products
Below are some common questions about our products
What is in the pack?
Everything you need to set up your EZDisc:
– Disc Covers
– Binding screws
– Cable ties
– Electrical tape
– Valve covers
Will EZDisc Rim Brake work on Disc Brake
Both disc and rim brake versions are domed differently due to the design of the spoke positions. We have had occasions where people have managed to get the rim brake covers to fit the disc brake wheels too, but it's very rare that this works without issues. A rim brake will never work on a disc brake. We recommend that you purchase a cover for the wheel you are most likely to use it on.
Fitting Instructions
https://ezgains.co.uk/pages/ez-disc-fitting-instructions
EZDisc Trouble Shooting
https://www.youtube.com/watch?v=AOTawSColHU&t=2s
Follow picture instruction for fitting.
Disc Warping:
Cable ties should be wrapped around one spoke and two holes with a minimum of 5 cable ties, this should be hand tightened and not pulled so tight it indents the disc. The main cause of warping is the binding screws are to tight, please select another size provided, in most cases we proved you with the correct size screw for you wheel, if you find its still not work try using a mix of the size screw failing that contact EZGains for advise.
Screws coming loose:
The binding screw covers are provided and advise to use these, only hand tight the screws, make sure you haven't caught the EZDisc between the screws. If the cable ties are to loose this will cause movement on the EZDisc and lead to screws possibly coming loose and cable ties snapping.
- Please ensure you centralize the EZDisc.
- The valve does not need to be exactly in the middle.
- You can just use a track pump or CO2.
- Derailleur rubbing on EZDisc 9/10 times the derailleur is bent or you have to micro adjust your Derailleur.
- 12 Cassette speed we have found that on a rare occasion you have to use a 0.5mm cassette spacer on the inside.