Shipping Policy

For customers outside of the United Kingdom, please see the list of countries below where your tax and duties are paid:

Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Jordan, Kuwait, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain (not including Canary Islands), Sweden, UAE, United States.


More information:

As international shipping is rapidly changing we want to be sure you're aware of what to expect. When your international order is fulfilled an email is sent with the international tracking number so you can track your order.

International orders may be subject to local customs, duties & taxes that are out of our control. If this is the case, you will be notified by email or text message directly from the customs department - this will show up on your tracking link as 'customs'. If you have not had an email or text mentioning customs, then please contact our shipping agent Interparcel (links above and below). You also can ask Interparcel for your local customs telephone number for direct inquiries.

We are not able to refund shipping when an order is returned as "rejected". EZ Gains will be happy to send out the products again to you subject to re-shipping fee.

Oftentimes we'll see an order sit in the destination country for some time before any updates are reflected in tracking. Please be patient as we're seeing an increase in these delays.

If you suspect this, please contact Interparcel directly to request your local tracking link and tracking number, since the tracking number may change when switching to your local destination.

Thank you for your patience.

We do our absolute best to ensure your order arrives in a timely manner.

- Team EZ Gains
Kind regards,

International shipping enquires

Interparcel: Parcel Delivery

Tel: 0044 333 3000 700 Fax: 08443 581 444
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Web Form: Contact Us
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Magellan Terrace, Gatwick Road, Crawley, West Sussex, RH10 9RD, United Kingdom